ANZ Travel Card is the easier, more convenient way to carry foreign currency overseas. It's a reloadable prepaid MasterCard® that allows you to spend in the local currency.
The ANZ Travel Card is available in four different currencies:
- Australian Dollars
- US Dollars
- British Pounds.
Because the ANZ Travel Card is a MasterCard® you can use it at more than 25 million locations worldwide electronically.
Security and convenience
With ANZ Travel Card you get the convenience of cash with the security of MasterCard®. The ANZ Travel Card is chip and PIN protected and can be used at millions of locations worldwide. When you purchase an ANZ Travel Card we give you two cards just in case something happens while you're away. If you lose the first card or it's stolen, you can still use the other card to access your money. So you don't have to wait for a replacement card.
You can set your spending budget and know exactly how much you're spending. Unlike debit or credit cards, you'll know the balance of your ANZ Travel Card in the currency that you're spending in. This makes it easier to manage your spending while you're travelling. And if you do run out of money while you're away you can transfer funds to your card using Bill Payment from your online or phone banking (fees apply).
Lock in the rate
You can buy your ANZ Travel Card and take advantage of the exchange rate. Unlike credit or debit cards, once you've purchased and loaded your ANZ Travel Card with foreign currency, you won't be affected by fluctuations in exchange rates. You'll also have lower transaction costs than debit and credit cards with a more transparent fee structure so you'll know what everything is costing you.
The ANZ Travel Card is the smarter, easier way to carry foreign currency abroad. ANZ Travel Card is available in a choice of four foreign currencies and can be used everywhere MasterCard® is accepted electronically (it won't work with the old 'zip zap' machines). This means no exchange rate worries, no fussing with travellers cheques, and it's much easier to budget.
|Currency||Daily ATM withdrawal limit||Daily EFTPOS limit||Maximum total balance||Maximum loads per day|
(applies when loading NZD onto your card)
Foreign currency fees
|Cash withdrawal fee*
(applies to all ATM and Teller withdrawals)
(applies if the card is not used for 12 months. Charged monthly)
|Text alert fee*||no charge||no charge||no charge||no charge|
|Dispute handling fee||$12||€6||£4.50||$7.50|
|Urgent card fee||$28||€14||£10||$17.50|
|Replacement card fee||$8||€4||£3||$5|
|Currency conversion fee
(applies to transactions not in the currency of the card)
|2.5% of the transaction amount in your card's currency|
(applies when loading foreign currency onto your card)
|1.1% of the foreign cash amount (minimum NZD$12 or foreign cash equivalent)|
|What is it?|
An ANZ Travel Card is a reloadable prepaid MasterCard® that holds foreign currency. Unlike a credit card, you're using your own money that has been pre-loaded onto your card. Because an ANZ Travel Card is a MasterCard® you can use your Travel Card online, over the phone and at millions of locations around the world electronically.
|What currencies is an ANZ Travel Card available in?|
An ANZ Travel Card is available in four currencies – Australian Dollars, US Dollars, Euro or British Pounds.
|What are the main benefits of an ANZ Travel Card?|
An ANZ Travel Card is a convenient, cost-effective and secure way of taking money overseas:
|What is the benefit of an ANZ Travel Card over travellers cheques?|
You can buy your foreign currency (Euro, British Pounds, American or Australian Dollars) before you leave – but instead of travelling with wads of paper based cheques, your foreign currency is loaded onto a card. This makes a Travel Card much more convenient than travellers cheques because there's no need to 'cash them in' at foreign exchange bureaus or banks while you're travelling – you just use your Travel Card wherever MasterCard® is accepted electronically (it won't work with the old 'zip zap' machines).
|How does the 'chip' on the card work?|
The 'chip' is a new security feature, and enforces the use of a PIN at chip-enabled retailers. The main difference from cards that don't contain a chip is that you'll notice some retailers will insert the card in the EFTPOS terminal and keep it there while you enter your PIN and the transaction is processed.
|How much does it cost?|
|What happens if I use my ANZ Travel Card for a transaction in a different currency?|
You can still use your ANZ Travel Card for purchases in other currencies. Transactions that aren't in your card's currency will be converted to the currency of your card at the applicable conversion rate and will be subject to a currency conversion fee (for details see our fee schedule and ANZ Travel Card Terms and Conditions).
|Do I need to be an ANZ customer to get a Travel Card?|
No – anyone 16 years and over with valid ID (such as a NZ Drivers license or passport) can be issued with an ANZ Travel Card.
|Can I use an ANZ Travel Card for online purchases?|
Yes, an ANZ Travel Card is also perfect for people that want to make purchases from overseas websites. Purchases in a currency other than that loaded on the card will attract a 2.5% currency conversion fee.
|What text alerts can I set up?|
You can set up regular text alerts to let you know:
Before you set up regular text alerts, you'll need to register your mobile phone number. You can register your mobile phone number and set up (or turn off) regular text alerts online by logging in, by calling 0800 777 811 (option 0) or at any ANZ branch. Fees apply.
|What one-off text requests can I make?|
You can make one-off text requests by sending us a text from your mobile phone. To do so, you need to register your mobile phone number online by logging in, by calling 0800 777 811 or at any ANZ branch.
Requests are available for:
Checking your balance
Text bal and the last 8 digits of your card to 4214.
Your last 5 transactions
Text stmt and the last 8 digits of your card to 4214.
Locking your card
Text lock and the last 8 digits of your card to 4214.
Unlocking your card
Text unlock and the last 8 digits of your card to 4214.
To make a one-off text request from overseas, follow the instructions above and send your text to +61 4 1043 7651.
International SMS fees may be applied by your mobile phone provider.
|How do I load my ANZ Travel Card?|
You can load your card at any branch of ANZ in New Zealand or by Bill Payment via online or phone banking from any New Zealand Bank.
|What is the minimum and maximum amount you can load onto an ANZ Travel Card?|
|Can the money I have left on my Travel Card be refunded when I get back?|
Yes. Come and see us after you have finished your trip and we'll close your ANZ Travel Card. The remaining funds will be converted back to New Zealand dollars at the applicable exchange rate on the day.
|Can I get a credit limit on my ANZ Travel Card?|
No, an ANZ Travel Card does not have a credit facility and will only allow you to use the available funds you have loaded on the card.
|What happens if lose both my cards?|
If you're still in New Zealand pop into the closest branch of ANZ and we'll be able to give you replacement cards on the spot. If you're abroad call us on +64 4 499 1546 and we'll arrange replacements to be sent to you in whatever country you are in. An urgent card fee will apply.
Before you start using your new ANZ Travel Card please make sure you've:
- signed the back of your cards
- called 0800 777 811 (+64 4 499 1546) or logged on and setup your PIN
- read the ANZ Travel Card guide (PDF 1.22MB).
How to buy
For more information or to purchase an ANZ Travel Card:
* Does not include additional fees charged by third parties that ANZ has no control over e.g. fees charged by ATM operators or other banks.
The fees and charges listed above are current as at 17 August 2009 and are subject to change.
** This conversion will be subject to the exchange rate on the day.
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