Credit & prepaid cards - Contact us

Credit & prepaid cards

For enquiries on your existing ANZ credit card or to enquire about a new credit card:

Type of enquiry	Contact numbers	Further information
ANZ Visa/MasterCard enquiries ANZ Visa Platinum enquiries Qantas ANZ Visa enquiries ANZ Travel Card enquiries	0800 658 044 Intl: +64 9 522 3010 0800 500 698 Intl: +64 4 470 3236 0800 940 747 Intl: +64 9 979 0747 0800 777 811 Intl: +64 499 1546	Credit cards Enquire online ANZ Credit Cards Private Bag 39802, Wellington Mail Centre, Lower Hutt 5045, New Zealand
Lost/stolen credit card (immediate phone contact essential)	0800 658 044 Intl: +64 9 522 3010 24 hours a day, 7 days a week
Lost/stolen ANZ Travel Card (immediate phone contact essential)	0800 777 811 Intl: +64 4 499 1546 24 hours a day, 7 days a week
Disputed transactions	0800 658 044 Intl: +64 9 522 3010 24 hours a day, 7 days a week
New credit card applications	0800 269 277 Weekdays 8am - 8pm (NZST)	Apply online
ANZ Credit Card Repayment Insurance enquiries	0800 464 555 Weekdays 8.30am - 5pm (NZST)	ANZ Credit Card Repayment Insurance
ANZ Credit Card Repayment Insurance claims	0800 269 296 Intl: +64 4 470 3142 24 hours a day, 7 days a week
ANZ Everyday Rewards points enquiries and balances	0800 658 044 Weekdays 9am - 5pm (NZST)	ANZ Everyday Rewards points
ANZ Visa Platinum points enquiries and balances	0800 500 698 Weekdays 9am - 5pm (NZST)	ANZ Visa Platinum points
Qantas Frequent Flyer points enquiries and balances	0800 101 500	Qantas Frequent Flyer points
Qantas Frequent Flyer points redemptions	0800 100 767
Qantas Frequent Flyer points membership applications	0800 940 747 option 4